PRESS RELEASE
August 16, 2024
From the Utility Billing Department:
To those of you who have received a letter regarding the back billing of your 1.5” meter, please note that you will soon be receiving a REVISED breakdown of your account.
A big thank you to a fellow resident, who kindly pointed out the formula error in the spreadsheet that was originally mailed.
Although the original incident was before the current staff’s employment, the recent spreadsheet error was ours. We sincerely apologize for the unnecessary stress this error has caused. As we have told many of you who have contacted me regarding this issue, we too would be upset about any unexpected and additional financial obligations at this time.
The revisions will be mailed out within a few days, and for the most part, you will see a reduction in the amount owed, especially for those with minimal consumption.
If you have any questions, please feel free to contact the utility billing department.
Martha Bobcean
Utility Billing
248-557-2600 ext. 277
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